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Privacy Policy

This privacy policy sets out how Edhaa Innovations uses and protects any information that is collected when you use the BIO-CHEQ Application. Edhaa Innovations is committed to ensuring that privacy of data collected is protected and may change this policy from time to time by updating this page.

Effective Date: 11th April 2026

Last Updated: NA

1. Introduction

Edhaa Innovations (“we”, “our”, or “us”) operates the BIO-CHEQ application (the “App”), a diagnostic platform designed for use by hospitals, clinics, laboratories, and authorized healthcare professionals.

This App is not intended for direct use by patients or general consumers. It is intended solely for professional and clinical use in conjunction with the BIO-CHEQ diagnostic platform.

2. Nature of the Service

The App enables healthcare providers to:

  • Operate and manage diagnostic devices
  • Conduct clinical tests
  • Generate and view diagnostic reports
  • Manage patient test data within their organization

In this context:

  • Healthcare/Test providers act as Data Controllers
  • Edhaa Innovations acts as a Data Processor

3. Information We Collect

3.1 Professional User Information

We may collect:

  • Name of healthcare professional
  • Organization/hospital name
  • Work email address
  • Contact number
  • Login credentials

3.2 Patient Data (Processed on Behalf of Healthcare Providers)

The App may process patient-related data, including:

  • Patient identifiers (e.g., name, ID)
  • Demographics (age, gender)
  • Diagnostic test results (e.g., HbA1c, biomarkers)
  • Clinical report and observations entered by professionals

This data is collected and controlled by the healthcare provider, not directly by us.

3.3 Device & Technical Data

  • Device information (model, OS)
  • Usage logs
  • Error reports
  • IP address

4. How We Use Information

We use data to:

  • Enable diagnostic testing and report generation
  • Maintain and improve system performance
  • Provide technical support
  • Ensure platform security and compliance

We do not use patient data for advertising or sell any personal data.

5. Cookies and Similar Technologies

We may use cookies and similar technologies (such as SDKs, device identifiers, and analytics tools) to:

  • Ensure proper functioning of the App
  • Analyse usage and improve performance
  • Maintain secure user sessions

These technologies do not track users for advertising purposes and are used solely for operational and security purposes.

Users can control certain data collection through device settings where applicable.

 

6. Data Sharing & Disclosure

We may process and share data only as necessary to:

  • Provide services to healthcare providers
  • Store data securely via cloud infrastructure
  • Comply with legal or regulatory obligations

We do not independently share patient data with third parties without authorization from the healthcare provider.

7. Data Ownership

  • All patient data remains the property of the respective hospital, clinic, or laboratory
  • We act only as a technology service provider

8. Data Security

We implement industry-standard safeguards:

  • Encryption (data in transit and at rest)
  • Role-based access control
  • Secure authentication mechanisms

Access to patient data is restricted to authorized personnel only.

9. Data Retention

We retain data:

  • As instructed by the healthcare provider
  • As required for regulatory or compliance purposes

Healthcare providers are responsible for defining retention policies.

10. User Responsibilities

Healthcare providers and users agree to:

  • Obtain necessary patient consent
  • Comply with applicable data protection laws
  • Ensure secure handling of login credentials
  • Use the App only for authorized clinical purposes

11. Your Rights (Healthcare Providers)

Authorized organizations may:

  • Request access to their data
  • Request correction or deletion
  • Request data export

Requests can be made by emailing on info@edhaainnovations.com

12. Third-Party Services

We may use trusted third-party providers for:

  • Cloud hosting
  • Analytics (limited, non-identifiable usage data)
  • System monitoring

These providers are contractually bound to protect data.

13. International Data Transfers

Data may be processed on secure servers located outside your jurisdiction. Appropriate safeguards are implemented.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be communicated via the App or website.

15. Contact Us

Company Name: Edhaa Innovations Private Limited

Address: 6008 A&B, 6th Floor, Rahul Bajaj Technology Innovation Centre, SINE, IIT Bombay, Powai, Mumbai-400076 , Maharashtra, India. 

Email: info@edhaainnovations.com

Phone: +91-9773153115

16. Professional Use Disclaimer

This App is intended for use by trained healthcare professionals only. It is not intended for self-diagnosis or direct patient use.

17. Consent

By using the App, organizations and authorized users agree to this Privacy Policy.